telSpoed & crisis

How do we handle your data?

We keep your data in a file. This contains the personal data of all family members, such as name, address, date of birth and citizen service number (BSN). It also describes why you are a client with us, what we have agreed with you, what help is offered to you and who is involved.

The retention periods of your data are as follows:

  • youth care on a voluntary basis and juvenile rehabilitation: 20 years;
  • child protection measure (supervision order, authorisation for custodial placement and guardianship): 30 years.

For more information about your privacy, you can go here.